Delivery policy
We deliver Nebula cakes within the cities below, on the day and in the period you choose at checkout. The cities, fees and times on this page are read directly from the store's settings, so they match what you see when you order.
- Please check the recipient's name, mobile number, district and address so the order arrives on time.
- To change the delivery time or address after ordering, message us on WhatsApp as early as possible.
- If the order arrives wrong or damaged, tell us within 3 hours of delivery, as in the exchange and return policy.
Delivery cities and fees
| City | Delivery fee |
|---|---|
| Riyadh | 2525 Saudi riyals |
| Jeddah | 2525 Saudi riyals |
| Dammam | 2525 Saudi riyals |
| Khobar | 2525 Saudi riyals |
| Makkah | 2525 Saudi riyals |
| Madinah | 2525 Saudi riyals |
| Qatif | 2525 Saudi riyals |
| Dhahran | 2525 Saudi riyals |
Delivery periods
- 9am – 2pm; same-day orders by 9am
- 2pm – 7pm; same-day orders by 2pm
- 7pm – midnight; same-day orders by 7pm
- You choose the city, the delivery day and the period at checkout, which shows the earliest available time.
- For same-day orders, a period closes when it starts: a period starting at 7 pm takes orders until 7 pm.
- You can book delivery up to 30 days ahead.
Vanilla flavour
Available in Riyadh, Jeddah, Dammam, Khobar, ordered at least one day ahead. Coming soon to Makkah, Madinah.
Branch pickup
Not available at the moment; every order is delivered.
Pay on receipt is available for orders under 200 SAR (products plus delivery), with a fee of 10 SAR. Larger orders are paid online.