Terms and conditions
Welcome to Nebula. By using this site or ordering from it, you agree to these terms. If you do not agree, please stop using the site.
Using the site
- The site may be used only for personal purposes and to buy our products.
- Nebula products may not be resold without our prior written permission.
- We may update or change any part of the site or services without prior notice.
Orders
- All orders on the Nebula site are subject to availability and confirmation.
- Order details must be accurate, and we may cancel any order with incorrect details.
- Every cake is handmade, so details and colours may differ slightly from the product photos.
- The gift card text and link are the orderer's responsibility, and we may decline to print offensive content.
Prices and payment
- Prices are in Saudi riyals as shown on the site and at checkout.
- The delivery fee is shown at checkout before you place the order, and in the delivery policy.
- Payments go through secure, approved payment methods; the available methods are shown at checkout.
Delivery
We deliver in the cities and periods listed in the delivery policy. Please make sure the recipient's mobile number and address are correct so the order arrives on time.
Changing or cancelling an order
To change or cancel an order, message us on WhatsApp as early as possible before the delivery time, and we will tell you what is possible at that stage of preparation.
Exchanges and returns
These follow the exchange and return policy.
Privacy
We handle your data according to the privacy policy.
Intellectual property
All content on the Nebula site (text, photos, designs) is protected by intellectual property laws and may not be used without prior permission.
Governing law
These terms are governed by the laws of the Kingdom of Saudi Arabia.
Contact us
For any question about these terms, message us from the contact page.
Last updated: 9 November 2026